Got Questions?

We may not have all the answers, If you don’t see your question answered here, please get in touch with us

Got Questions?2025-04-20T12:30:55-04:00
Are your services specifically tailored to seniors?2025-04-18T07:05:39-04:00

Yes, we understand the unique needs of seniors. Our services are designed to help seniors maintain independence, live safely, and stay in their homes for as long as possible. We provide reliable, friendly, and compassionate service with a focus on safety and comfort.

Is there a consultation?2025-04-18T07:04:33-04:00

Yes, We offer a complimentary visit to your home to meet you and your loved ones and to assess your precise needs.

Can busy families use your services too?2025-04-18T07:08:27-04:00

Absolutely. Between work, kids, and daily life, home repairs often fall through the cracks. We step in to handle the to-do list—saving families time, stress, and potential safety issues.

Do you offer discounts for seniors or long-term service packages?2025-04-18T07:11:17-04:00

Yes, we already offer discounts for seniors and have discounted long-term service options available. Please contact us for more information about pricing and any available promotions.

Is there a contract to sign?2025-04-18T07:12:03-04:00

There will never be a contract for using our services.
Our service is based on pay-as-you-go providing the flexibility and control that seniors need while offering cost savings and reducing the risk of overcommitting to unnecessary services.

Is there a minimum time or charge for each visit?2025-04-18T07:13:49-04:00

The minimum time charged is always one hour. This does not include travel to and from your home; there is no charge for this. This charge can be for a one time task or for as many as can be done in an hour.

What if I need urgent service?2025-04-18T07:14:19-04:00

We understand that emergencies happen. If you need urgent maintenance or repairs, please contact us immediately, and we will do our best to prioritize your request.

What are your hours?2025-04-18T07:14:43-04:00

We are flexible on our hours based on your needs and schedule. Normally, we provide service Monday through Saturday from 10am to 6pm but we will do our best to always accommodate.

Are medical care services provided or offered?2025-04-18T07:15:39-04:00

We do not provide medical services. All medical services are obtained by the client and/or their family through other wonderful external sources. We can help you look for one.

Is your staff trained and background checked?2025-04-18T07:16:44-04:00

It’s a must that anyone employed is fully trained to our standards of customer service and professionalism. All employees must undergo criminal background checks in regards to vulnerable sector.

Is Graceful Living insured for liability?2025-04-18T07:17:23-04:00

Graceful Living is fully insured with general liability and professional liability coverage to ensure the highest level of safety for both our clients and employees. Should any issues arise during our services, our insurance will cover related incidents in accordance with the policy limits. We are happy to provide you with a copy of our insurance certificate upon request.

What if I only need help with one small task?2025-04-18T07:10:44-04:00

No task is too small for us! Whether you need help with minor repairs or an extra hand with household chores, we’re happy to assist with single tasks or ongoing support.

Are you available for regular maintenance visits?2025-04-18T07:09:52-04:00

Yes, we offer regular maintenance visits to help with ongoing tasks such as lawn care, cleaning, and small repairs. We can set up a recurring schedule based on your needs.

Can children of seniors use your service?2025-04-18T07:07:28-04:00

Absolutely. When you can’t be there, we will be. Family members who can’t always be there rely on us to keep their loved ones’ homes safe, functional, and comfortable. We’re their local, trustworthy partner for everything from minor fixes to regular check-ins.

How do I get started?2025-04-20T12:31:57-04:00

You can contact us by calling 226-724-9396 or sending us an email at hello@graceful-living.ca to schedule a free consultation.

Can i provide feedback on your service?2025-04-20T12:31:23-04:00

Yes, we welcome and appreciate your feedback! It helps us improve and serve you better. Feel free to leave a review on our website or share your experience with us directly.

A word about tipping2025-04-20T12:29:45-04:00

At Graceful Living, Your Appreciation Is Enough
We’re honored to serve you and your loved ones with care, respect, and integrity. Our team is committed to providing exceptional service without the expectation of tips.

Instead of tipping, the best way to show your appreciation is by sharing your experience with others or leaving a kind review. Thank you for trusting Graceful Living—your satisfaction is our greatest reward.

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